Win more work without
working more hours.
Real people and smart systems working together to answer leads, follow up, and book the job — so tradies never miss another paying customer.
Backed by a real assistant.
Every lead gets a fast reply and an estimate — automatically. And when a job needs a human touch, a real assistant is already looped in, not a bot pretending to be one.
Four steps, zero babysitting.
Never miss a lead
Every call, text, and website form captures the client's needs straight away.
Fast response, draft estimate
An answer and ballpark pricing go out within 2–5 minutes — before the competition even calls back. Built from the pricing rules you set, so nothing goes out with numbers you haven't approved.
Follow-up until it's booked
Junio Flow keeps checking back so no lead goes cold, and turns the estimate into a slot on the calendar — no phone tag required.
A real person has your back
Anything Junio Flow can't handle gets handed to your assistant, not dropped.
Real jobs, real follow-through.
Riverina Bulk Haulage
A bulk haulage business moving freight across the Riverina. Junio Flow keeps quote requests and enquiries answered while the trucks are on the road. "We stopped losing quotes to slow replies."
rbhaulage.com.au ↗The Secret Garden
A Daylesford business that wanted bookings and enquiries handled without phone tag. "It feels like we hired a receptionist, not bought software."
thesecretgardenofdaylesford.com.au ↗Along Came Julie
Before JunioFlow, there was Along Came Julie. For more than five years, Julie Anne O'Donohue and Mea Fajunio worked side by side as business partners and virtual assistants, keeping small businesses organised and on top of their admin. JunioFlow grew out of that partnership.
Read the full story →The Story Behind JunioFlow
JunioFlow was created by Julie Anne O'Donohue and her long-time business partner Mea Fajunio, who saw trades and busy business owners losing work simply because they couldn't get to the phone. So they built a system that balances smart automation with real human support.
Pick the flow that scales with your business.
Every tier includes our core automated pipeline. What scales is the dedicated support hours behind your growth. No long-term contracts — adjust or pause your plan any time.
All prices are in AUD and exclude GST.
Starter Flow
"Never lose a client to a delayed response."
- 24/7 missed-call text-back
- Automated estimate & proposal follow-up
- Self-serve calendar booking system
- Unified inbox for forms & messages
- Dedicated assistant oversight
Growth Flow
"A full pipeline and calendar, on autopilot."
- Everything in Starter Flow, plus:
- Automated 5-star Google review campaignsAfter a job's done, we ask happy customers to leave you a Google review, automatically, so you don't have to remember to.
- Old-lead re-engagement campaignsWe follow up on quotes you sent months ago and forgot about. Some of them are still worth chasing.
- Full pipeline & revenue dashboardSee every lead, quote, and booking in one place, with no more digging through texts and missed calls to find out what's outstanding.
- Custom service website build included
- Expanded dedicated assistant hours
Pro Flow
"Complete visibility and oversight across every lead."
- Everything in Growth Flow, plus:
- Multi-team & multi-location calendar routingIf you've got more than one truck or crew, leads go straight to whoever's actually free.
- Priority dedicated assistant intervention
- Advanced CRM & custom API integrationsBuilt to connect with the software you already use (like ServiceM8, Tradify, Xero or Jobber, depending on your setup) so you're not entering the same job twice.
- Full pipeline & revenue dashboard transparencyFull visibility across every job, every location and every lead. Nothing hidden, nothing to chase.
- Quarterly process & strategy chatsEvery few months, we go through what's working and what's not, and tighten it up.
Not sure which plan fits? Book a free 20-minute chat and we'll show you exactly how many leads you're currently losing — no pitch, just the numbers.
Book Your Free ChatBefore you book a call.
Trust & credibility
Is this a real Australian business?
Yes. Junio Flow is a registered Australian business (Along Came Julie T/A Junio Flow, ABN 22 554 174 427) based in Daylesford, Victoria. You're dealing with a real, dedicated team, not a faceless call centre.
Who else is using Junio Flow?
Trades and service businesses across Australia — from single-truck operators to teams of a dozen. Riverina Bulk Haulage stopped losing quotes to slow replies. The Secret Garden had bookings landing on the calendar without a single phone-tag call.
Can I see it before I book a call?
Fair call — you shouldn't have to book a meeting just to see what you're buying. Take a look at the calendar below; that's the actual booking flow your customers use.
What happens to my leads if something goes wrong on your end?
Your number still rings. Your texts still land in your phone. Junio Flow adds a safety net — it doesn't replace your ability to talk to a customer directly.
How it actually works
Is a real person answering, or is this all bot?
Both, depending on what's needed. Every lead gets a fast, automatic reply and a ballpark estimate — that part's automated so nothing sits waiting. The moment a job needs judgement (a weird site, a fussy customer, a custom quote), it goes straight to a real assistant. No bot pretending to be a person.
How fast is the reply, really?
Within 2–5 minutes, from the moment a call, text, or form comes in.
Do I see the estimate before it goes to the customer?
Estimates are built from the pricing rules you give us up front, so nothing goes out with numbers you haven't signed off on. Junio Flow just sends it faster than you could.
What if the job's too complex for an automatic quote?
It gets flagged and handed to your assistant, not silently dropped. You still get the lead — you just handle the pricing conversation yourself.
Cost & contract
What does it cost?
Plans start at $599/month for solo operators and small crews, $999/month for growing teams, and $1,699/month for multi-location or high-volume businesses. All prices are in AUD and exclude GST. See the full breakdown above.
Is there a setup fee? How long until it's live?
Onboarding usually takes less than a week — we handle the technical setup so you can stay focused on running your business.
Am I locked into a contract?
No. We believe in earning your business every month — you can adjust or pause your plan as your business needs evolve.
Is there a trial?
There's no separate free trial, but you can book a free 20-minute chat first — no cost, no pitch, just a look at your numbers.
Data, privacy & ownership
Where's my customer data stored — is it secure?
Your data is encrypted and never sold or shared with anyone else. Some of our team and service providers may handle information outside Australia. See our Privacy Policy for details.
Are you compliant with Australian privacy law?
Yes, Junio Flow operates in line with the Australian Privacy Principles.
If I leave, do I keep my customer data?
Yes. It's your customer list — you can export it anytime.
Fits with how you already work
Does this replace my phone number, or work alongside it?
It works alongside your existing number — your customers don't need to change a thing.
Does it work with ServiceM8, Tradify, Xero, Google Calendar, or Jobber?
Custom CRM and API integrations are included on the Pro Flow plan, so tools like these can typically be connected — get in touch to confirm compatibility with your specific setup.
Can multiple team members use it?
Yes — you can set up multiple calendars and technicians so leads route to whoever's free.
Does it handle quote-based jobs, not just bookable slots?
Yes — it works for both a straightforward call-out booking and a "we need to quote this properly" job.
Reliability & support
Does it work after hours and on public holidays?
Yes — leads get captured and responded to 24/7, so you're not losing the 9pm enquiry to a competitor who answers first.
Who do I call if something breaks?
Call the number above and you'll reach a real person on the team, not a ticket queue.
Is it the same assistant every time, or random?
You get a dedicated assistant who knows your business — not a rotating stranger each time.
Proof & ROI
How many extra jobs has this actually won for people?
Every plan is built around fast response and consistent follow-up: a typical lead gets a response within 2–5 minutes, and zero hours are wasted chasing proposals manually. Book a free chat and we'll show you exactly how many leads you're currently losing.
How do I know leads aren't just auto-replied to and forgotten?
Every lead is followed up until it's booked or closed out — not left on read. That follow-up is the whole point.
Industry & region fit
Does this work for my specific trade?
Yes — Junio Flow is built for trades with call-out or quote-based work: electricians, plumbers, builders, landscapers, and HVAC. See who we help →
Do you understand how quoting works in my industry?
Yes — call-out fees, site visits, seasonal demand, it's all built into how the estimating logic works.
Which areas do you cover?
Yes — we work with trades across Australia.
Book a free 20-minute chat.
We'll walk through your current intake and show you the leads slipping through — no pitch, just the numbers. Prefer to talk it through first? Call us at +61 400 596 594.